Refund Policy

1. Welcome

Welcome to MRCPGuidelines. We deeply appreciate your trust in our learning platform and resources. Our goal is to ensure a smooth and valuable experience as you prepare for MRCP and other postgraduate exams.

2. Refund Policy

Once a course or study material is purchased, no refund will be issued under any circumstance. This applies to all types of payments. However, if you face technical issues or course access problems, our support team will assist you immediately.

3. Course Exchange Policy

MRCPGuidelines does not permit course exchanges. Once enrolled, a course cannot be swapped, transferred, or replaced. Access is tied to your account only.

4. Refund Processing Timeline

Although refunds are generally not issued, in exceptional cases (duplicate payments, system/payment gateway errors), a refund may be approved. Please allow 7–10 business days for completion after approval.

5. Support & Resolution

Our support team is active from 9 AM to 9 PM every day. For help, email: support@mrcpguidelines.com.

By purchasing or using MRCPGuidelines courses, you agree to this Refund Policy.